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Customer/Quality Service Helpdesk Analyst (Middle River, MD)

compensation: $14.50- $18hr
employment type: contract

Our client is seeking a Jr. Customer Service Quality Assurance Helpdesk Analyst for a contract based project. The ideal candidate must have a high level of communication and customer service skills and moderate level of analytical and research skills. Must have computer/networking/systems/or wireless experience.

Pay: $14.50- $18hr

Job Description

The QA analyst will support the successful execution and delivery of the MDTA customer service program. Specific duties include system testing of new and existing software programs, performing some calculations and analyzing overall program QA results and making recommendations regarding program improvements.

Skills

Great communication skills
Great commuter competency
Experience in call center environments
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7073460418

posted:

updated:

best of [?]