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Lead Data Center Technician (Ashburn)

21701 Filigree Court

compensation: DOE
employment type: full-time

InMotion Hosting is looking for a Lead Data Center Technician committed to providing highly reliable service and strong technical expertise to join our team in our Ashburn, VA Data Center. The Data Center Technician Team Lead will help ensure server readiness, network maintenance, and inventory of hardware and software necessary for InMotion Hosting and our customers. 


What You’ll Do:

  • Help lead a team committed to providing highly reliable service and strong technical expertise to our customers and coworkers
  • Resolve open issues while ensuring high uptime
  • Provide server maintenance including hardware upgrades and replacements in our data center
  • Rack and cable servers, documenting all changes to inventory
  • Act as an escalation point from data center technicians and systems. Determine the best approach to solve their issues, and educate them in understanding why
  • Meet shared quality and production standards for the data center group
  • Handle RMAs though the multiple vendors in a timely manner
  • Perform occasional checks on HVAC Systems, DC temperatures, power utilization, and “Amber checks” for errors
  • Handle the hardware and initial software portion of Evacs when needed.
  • Ensure that the PXE server is kept up to date with the correct OS versions
  • Update scripts to ensure that all servers received the OS and updates that are needed based on server brand
  • Ensure documentation is up to date by maintaining the online IMH Wiki, NetBox and other Operational tools


    What You’ll Get:

  • Profit sharing twice yearly
  • Medical, Dental, Vision, Disability, Life Insurance 
  • 401k with matching contributions 
  • Reimbursement for tuition, certifications, or professional memberships
  • Additional paid time off to volunteer in your community
  • Casual dress code 
  • Company parties and onsite events
  • Opportunities for professional growth through career coaching, job shadowing, and company wide trainings
  • Corporate discounts
  • Recognition for your years of service
  • Wellness initiatives


    What We’re Looking for:

  • Experience providing hardware and intermediate Linux support, preferably in a data center environment. 
  • Previous Team Lead or Supervisor experience is preferred
  • Expert level knowledge with Linux and its commands/utilities at a user level including the ability to handle Linux related issues where the server is inaccessible by standard remote access techniques
  • Strong understanding of runlevels, basic Linux networking, partitioning, LVM, Software Raid, and running file system checks 
  • Strong understanding of drive cloning, formatting, mounting, testing, and upgrade procedures 
  • Familiarity with RAM types (Standard, ECC, ECC-REG) and the ability to correctly identify these modules for proper upgrades 
  • Understanding of Dell “Quad-pack” and what the various codes mean
  • Basic idea of postcodes and how to troubleshoot related issues
  • Familiarity with general networking concepts and switch/router hardware. Basic understanding of switch and/or router language is a plus 
  • Experience ordering hardware while working within a budget
  • Strong understanding of the Web Hosting industry and how things in it work, including, but not limited to cPanel, DNS, MySQL, CentOS, PHP, Perl, Python, shared servers, VPS, Dedicated servers,
  • Nodes, IPv4, IPv6, and other such items
  • Experience in Cloud computing and various Cloud computing architectures such as OpenStack, Ironic, and Ansible
  • Ability to travel domestically and internationally 


    Location

  • Ashburn, VA


    See what it's like working at InMotion and all the great perks that come with it. You can also check out our products here.


    Apply Here...


    • Principals only. Recruiters, please don't contact this job poster.
    • do NOT contact us with unsolicited services or offers

    post id: 7120821148

    posted:

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