Temporary Resident Liaison (Baltimore)

compensation: DOE
employment type: full-time

Housing Management Resources (HMR) is a Property Management company specializing in the management of affordable housing communities. We are seeking Temporary Resident Liaisons for construction at our Orchard Mews apartment communities located at 514 Orchard Street, Baltimore, MD 21201

As a Resident Liaison you will be responsible for coordinating the rehab and construction efforts with residents, communicating schedules and plans, and addressing residents' immediate concerns. This position is temporary, full time. The expected duration of this assignment will be from 8-12 months. 

To successfully fulfill your role, you should expect to perform the following duties:

- Offer excellent customer service by understanding our residents' needs
- Facilitates and assist the moving process for residents while construction takes place
- Communicate with residents about upcoming renovation work and schedule
- Deliver boxes, notices and tape as necessary
- Help move any furniture or help with packing if a resident needs assistance
- Conduct inspections of apartments the day before construction begins
- Ensure that residents are prepared for the constructions work scheduled for the day
- Open/close doors for contractors and ensure safety in the areas of construction
- Monitor apartment access throughout the day
- Inspect Check software will be used to document the apartment was left in the way the resident left it
- Communicate to residents who are home that work is completed for the day
- Report to Property Manager any resident issues, concerns or problems

Minimum qualifications:
- Creativity
- Ability to organize 
- Must be energetic and enthusiastic
- Must be resourceful and able to adapt quickly to changing priorities
- Ability to maintain composure when dealing with difficult situations

Preferred Qualifications: 
- Fluent in Spanish is preferred 
- Excellent people and communication skills required
- Knowledge about construction and understanding of Fair Housing regulations

Employee perks:
- Friendly and fun working environment
- Competitive Salary
- Medical, dental and vision upon hire
- Accrued Sick time
- Generous 401k plan
- Wellness program

Don't delay! Send your resume today!
We are committed to ensuring diversity in its workforce and candidates from diverse backgrounds are strongly encouraged to apply. EOE

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

  • OK for recruiters to contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6958143182



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