compensation: $35,000.00 - $40,000.00
employment type: full-time
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Brody Brothers Quality Pest Control of Owings Mills, MD is seeking a full-time Customer Service Representative to help represent the interests of our human clients in the ongoing struggle between people and pests. Do you like people as much as or more than bugs? (It's okay if you like insects too, as long as you remember who it is that we represent!) Do you know how to have fun AND work hard? Are you interested in growing with our company long-term? If so, keep reading!!
We pay our customer service representatives a competitive starting wage of $13.00 - $16.00/hr for their hard work plus bagels on Wednesdays and doughnuts on Fridays to make up for having to talk about bugs all day! (It's the least we could do.) We also offer the important but boring stuff like three CareFirst health care options, a prescription drug plan, dental, vision, a company-matched retirement plan, paid holidays, paid time off, a job referral bonus program, and fully-paid training. If this sounds like the career opportunity that you've been looking for, apply today!
ABOUT BRODY BROTHERS QUALITY PEST CONTROL
We are a family-owned company of oddballs that has been servicing Baltimore's pest control needs since 1984. We pride ourselves in our good ol' family atmosphere as well as being experts in our field. Everyone from our technicians to office staff is trained in how to answer pest questions. Our office staff, whether they like it or not, are always being sent photos of bugs to identify, and we consider them to be pest detectives just as much as our technicians. We have been Angie's List Super Service Winners for 10 years as well as being named Best of Baltimore winners by the local media.
We work hard to hire and retain people who don't take themselves too seriously and are as committed to quality customer service as we are. That's why we offer above-average pay for the industry, an excellent benefits package, free jokes (not guaranteed to be funny), and a fun work environment. We focus on career growth and like to promote from within. Hey, if we find someone who can put up with our antics, we want them to stick around!
A DAY IN THE LIFE AS A CUSTOMER SERVICE REPRESENTATIVE
As a Customer Service Representative, your smile is often the first glimmer of hope for clients under siege. Your friendly, helpful demeanor comes through on the phone, putting them at ease. And, if you have to stay with them on the phone until the technician arrives at their door, that's what you do! Our relationships with our clients are strengthened as you take the time to follow up with them, showing your real concern. You enjoy being part of our pest detective team and are able to impress your friends with your amazing pest factoids.
QUALIFICATIONS FOR A CUSTOMER SERVICE REPRESENTATIVE:
Here at Brody Brothers are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.