Order & Chaos Coffee is hiring for Baristas and Shift Leads!
Our staff is responsible for honoring each and every customer by delivering an excellent coffee product every time – consistently, efficiently and timely. They are also responsible for educating/informing customers about our premium coffees, espressos, teas, and food selections.
Responsibilities
Craft high-quality beverages with attention to presentation and consistency
Take customer orders, process payments, and accurately operate the point-of-sale (POS) system
Maintain a clean, organized, and well-stocked café and service area
Monitor inventory levels and restock supplies, ingredients, and merchandise as needed
Ensure food safety, sanitation, and health standards are consistently followed
Answer customer questions regarding menu items, ingredients, and product recommendations
Create memorable customer experiences that encourage repeat visits
Educate customers on coffee origins, brewing methods, and featured products
Represent the brand with enthusiasm, professionalism, and a passion for hospitality and coffee craftsmanship.
Experience & Qualifications
Previous experience as a barista, cashier, or in a customer-facing hospitality role preferred
Knowledge of espresso preparation, coffee brewing methods, and beverage customization
Ability to provide exceptional customer service in a fast-paced environment
Strong communication and interpersonal skills
Comfortable operating point-of-sale (POS) systems and handling cash transactions
Ability to multitask while maintaining attention to detail and beverage quality
Reliable, punctual, and able to work flexible schedules, including mornings, evenings, weekends, and holidays
Ability to stand for extended periods and lift up to 25–30 pounds as needed
Commitment to maintaining cleanliness, food safety, and sanitation standards
Team-oriented mindset with a positive attitude and willingness to support coworkers
Ability to learn recipes, product offerings, and company standards quickly
Passion for coffee, tea, and creating a welcoming customer experience
Ability to Commute:
Baltimore, MD 21230 (Required)
Work Location: In person
Principals only. Recruiters, please don't contact this job poster.