District General Manager I

Summary of Duties and Responsibilities

This role is responsible for leading and managing field installion operions within the assigned geographic area and/or designed locion(s). The incumbent is responsible for developing stregy and tactics for driving install operional activities as well as all customer service functions and DSO target achievement activities within the branches in their district.
  
This individual will drive culture change within local teams with a strong focus on connecting the field and sales teams as one team, as well as ensuring there is a strong focus on nional account and local customer service, organic growth and delivering all P&L performance goals within their branches. These individuals provide leadership, stregic thinking, problem resolution, and staff management. They implement programs for driving continuous improvement. A focus on achieving and promoting the Securitas culture to enhance overall business performance. The District Installion Manager (DIM) reports directly to the DGM.  The DGM works in coordinion with the District Service Manager (DSM) and Regional Sales Manager (RSM) to ensure the delivery on all projects and driving service within the district.  The DGM reports directly into the Regional Vice President and works in alignment with the Regional Finance Manager (RFM) and Regional Project Administror (RPA).

Major Duties and Responsibilities

• Develops, defines, communices and executes the district install/operions business plan in conjunction with the RVP and the RVP’s team.
• Develops and leads district team and ensure connectivity between sales, installion and service functions. 
• Provides strong coordinion and support between sales, district field and nional account central operions functions to ensure smooth and consistent scoping and execution of projects
• Takes ownership for driving, institutionalizing and sustaining profitable business practice within the branches ensuring both field operions and sales (in alignment with nional and regional sales leadership) incorpore it in their work.
• Responsible for the overall P&L performance goals, metrics and budget of branches and city markets and takes approprie steps and course corrections to ensure these are met.
• Ensures branch leadership has the tools, metrics and understanding of these resources to achieve branch staff effectiveness, inventory accuracy, customer service optimizion, productivity goals, and achieving WCT goals.
• Provides strong leadership and direction on cost controls especially in areas of tech labor, sub-contractor labor, overhead, overtime and project scoping enforcement.
• Drives DSO metrics and manages Accounts Receivable activity for the district. 
• Ensures the local management team understands, enforces, communices and is overall accountable to the safety program within the respective field operions teams.
• Implements & maintains a standardized, highly responsive technician labor planning and staffing process to ensure goals, deadlines and revenue targets are met within his or her area.
• Develops high performing leadership teams, talent base and bench strength
• Drives plans, training & metrics for improving team performance, individual performance and development plans as well as taking action to elimine non-performers
• Continually drives to improve department processes to improve customer quality and branch efficiency
• Maintains company property and documention in accordance with established policies, handles proprietary informion in the prescribed manner, and adheres to and supports Securitas, and regional policies and procedures including all safety requirements.
• Drives ongoing employee recognition for performance and employee engagement through associe meetings, communicions, etc.
• Provides performance feedback to direct reports and sub-contractors. Ensures th annual, documented performance appraisals are completed and reviewed with all direct reports.
• Maintains professional and technical knowledge by tending educional workshops; reviewing professional publicions; establishing personal networks; benchmarking ste-of-the-art practices; participing in professional societies.
• Other duties as assigned.

Job Requirements (Knowledge, Experience, Skills and Abilities):

• Bachelor’s degree in business reled discipline or equivalent experience, High School diploma / GED required minimum
• 5+ years of experience in managerial experience (operions and sales) in the electronic security or reled industry. 
• Experience in managing a district/regional markets with multiple locions
• P&L management experience a district level
• Strong leadership, interpersonal and influencing skills
• Strong stregic and tactical thinking and execution abilities in a fast-paced environment
• Experience managing labor spend as a percentage of revenue 
• Demonstred aptitude for problem-solving with an ability to determine effective solutions for customers
• Experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) and other company systems/tools i.e. ERP, CRM, etc.)
• Effective  verbal and written communicion skills
• Ability to travel as needed through conventional means
• Ability to perform occasional lifting, intermittent standing and sitting for long periods of time

Securitas Technology Offers Comprehensive Benefits Including:

• Substantial bonus plans with annual and quarterly incentives  
• Medical, Dental, Vision, Life, Critical Illness, and Hospital Indemnity Coverage 
• Company Paid Short Term and Long-Term Disability 
• Retirement Savings Program
• Paid vacion, holiday, and sick time 
• Educional Assistance 
• Exceptional growth opportunities 
• Employee discounts on travel, equipment, and more! 

We are a nionwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstred daily by our employees to our customers and the communities we service.