Location: Towson, MD
Employment Type: Full-Time (40 hours a week) or Part-Time (between 20-25 hours a week, set schedule)
Office Hours: 9:00am-5:30pm
We are seeking a dependable and detail-oriented Mail Processing Associate to support our Baltimore location. This is a part-time or full-time role primarily focused on handling incoming mail and packages, with some light customer support responsibilities.
This position is ideal for someone who is organized, efficient, and comfortable working independently in a structured environment.
Key Responsibilities (Priority-Based):
Receive, sort, and process incoming mail and packages
Accurately scan, upload, and manage mail items in the system
Prepare and fulfill mail forwarding and package shipments
Maintain organization of mail, packages, and storage areas
Assist with basic customer support via phone and email as needed
Respond to simple customer inquiries and escalate issues when appropriate
Support general day-to-day operations of the Dover location
Follow company procedures for mail handling, security, and compliance
Qualifications:
Strong attention to detail and organizational skills
Ability to follow processes consistently and accurately
Comfortable using computers and basic software systems
Reliable, punctual, and able to work independently
Prior experience in mail handling, shipping, or similar operations is a plus
Basic customer service skills (phone/email) preferred
Position Details:
Full-time or part-time opportunities available
$17-$19 per hour
Located at our Baltimore office
Training provided
Opportunity to work with two growing nationwide service brands
Benefits for full time employees including: health, dental, vision, 401k, PTO and more
Salary Description
$17-$19 an hour
Principals only. Recruiters, please don't contact this job poster.