Maryland Pump & Tank, Inc., a leader in the Petroleum Industry for over 50 years, is seeking a Dispatcher for the Service Department. Join a team of professionals in this dynamic industry who help protect the environment! Only mature, motivated, reliable candidates with a can-do attitude need apply. The Service Dispatcher will be an energetic, self-starter who is ready to be a dedicated team player.
Tasks include, but are not limited to:
Coordinating, directing and scheduling service technicians
Managing and updating open work orders
Supporting the Service department in daily activities
Parts – ordering, shipping, receiving, distribution
Answering phones and directing calls, customer service
File and document creation and maintenance
Report management and maintenance
Written and verbal communications with customers, vendors, subcontractors, management, office personnel
Department timesheet overview
Implementing cost-effective scheduling based on logistics/geography
Stellar customer service skills
Excellent verbal and written communication skills
MS Office proficiency, with strong typing skill
Basic math skills
Superior organizational skills
Ability to prioritize
Ability to navigate new computer programs with ease
Ability to think critically, analyze and draw logical conclusions
Ability to recall information
Pleasant personality, polite and articulate
Neat, professional appearance
High school diploma or equivalent; some college preferred
The ideal candidate will have a minimum of 2 years dispatching/customer service experience, preferably in a Service environment.
• Position is full-time, M-F 7:30-4pm, with off hours on-call duties
• Starting wage $16-$18, commensurate with experience
• Benefits including group health, dental, supplemental and life insurance, Paid Time Off (PTO) accrual, paid Holidays, SIMPLE IRA with Employer match, and more!
Maryland Pump & Tank attracts team members who lead with a pro-active work style. Our team is committed to performing work to the highest standards and we take pride in creating successful outcomes. We are an achievement-oriented organization. If you identify with these concepts, we want to hear from you!