Remote Customer Support Specialist – Help Union Members Access Their Benefits
Do you enjoy helping others and have a talent for delivering outstanding customer service? We're looking for enthusiastic individuals who are passionate about making a difference and supporting working families across the country.
This is a fully remote position with a fast-growing organization that offers ongoing training, support, and opportunities for advancement.
Responsibilities:
• Reach out to union members to schedule Zoom meetings.
• Serve as the first point of contact for union members nationwide, providing details about their supplemental benefits, answering questions, and assisting with enrollments.
• Accurately complete electronic applications.
• Maintain a consistent full-time work schedule.
• Attend regular team check-ins and training sessions.
What We’re Looking For:
• Familiarity with union benefits is helpful but not required.
• Strong communication and people skills.
• Ability to stay organized, manage time effectively, and meet deadlines.
• A team player who can also thrive independently.
• Comfortable using Zoom and other digital tools.
• A problem-solver who’s committed to delivering an excellent member experience.
What We Offer:
• Weekly pay plus performance incentives.
• Comprehensive benefits, including Health, Life, and Retirement.
• Ongoing training and career growth opportunities.
• A supportive team environment with a mission-driven focus.
If you're ready to make a real impact by helping union members access the benefits they've earned, we want to hear from you!
Apply now and start your remote career with purpose.
Principals only. Recruiters, please don't contact this job poster.