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Job Summary
The individual in this position is responsible for a wide variety of service related support functions including, but not limited to, the repair, maintenance, and installation of Shimadzu Products. The essential function of this position is the repair, maintenance, and installation of those products sold by Shimadzu Scientific Instruments anywhere within the company's market area.
Job Responsibilities
This position's primary focus is to provide quality, efficient service to our customers and to support the other Service, Technical Support, and Sales & Marketing staff in the performance of the same. Will work directly for the Regional Service Manager and will work in conjunction with the Shimadzu Biotech Management as needed.
Education and/or Experience
BS degree in Chemistry or a closely related field preferred and at least three years of field exposure supporting MS instruments, or the equivalent experience.
Knowledge Requirement
Incumbent must be proficient at effectively troubleshooting and resolving instrument problems, performing installations, and providing, when necessary, customer and staff training. Incumbent must also be capable of successfully running standard samples and be able to resolve basic applications related customer problems.
Shimadzu Scientific Instruments Inc. is an EOE - M/F/D/V
- Location: Columbia
- Compensation: Base salary, company car and full benefits
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- Please do not contact job poster about other services, products or commercial interests.