Job Summary:
The individual in this position is responsible for a wide variety of support related functions including, but not limited to, development of technical documents related to marketing, sales, application use, training, repair, maintenance, installation, and phone support of Shimadzu assigned product lines. Travel and customer contact to support assigned product may be required. Additional responsibilities include training customers and SSI staff, as well as, other related duties that may be assigned from time to time.
Job Responsibilities:
The essential function of this position is to support the product line taking by responsibility to coordinate marketing and technical aspects to include, phone support, product sales support, training, applications, repair, maintenance, installation and phone support of assigned products sold by Shimadzu Scientific Instruments.
Education and/or Experience:
Incumbent must have a Bachelor’s degree in the physical or natural sciences with at least two years of technical applications experience in the appropriate product line or the equivalent experience in maintenance and/or repair of analytical instrumentation.
Knowledge Requirement:
Incumbent must be proficient at effectively troubleshooting operational, application and other instrument problems in a methodical efficient manner. Additionally, incumbent must be able to act independently in matters not governed by policy to ensure customer satisfaction.
Shimadzu Scientific Instruments Inc. is an EOE - M/F/D/V.
Please visit our website to use our apply online feature at www.ssi.shimadzu.com/employment
- Location: Columbia, MD
- Compensation: base salary, incentive compensation and full benefits
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- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.