Requirements:
Must be available Black Friday (November 27, 2009)
Must have NO theft, robbery, or ANY Felonies in your background
Must have Khaki pants and a blue shirt
Must be able to be on your feet 10 to 12 hours
Must be able to lift up to 30 pounds
Please come to our office to fill out an application if you meet these requirements.
Must bring 2 valid forms of ID
Come in between 9:30 am and 3:30 pm Monday through Thursday
Our address is:
6609 Reisterstown Rd
Baltimore, MD 21215
We are a fast-paced, upbeat office looking for enthusiastic individuals to join our staff.
It is an entry-level position; no experience is necessary, and the role is ideal for college students.
Our team is comprised mostly of students, so we have an energetic, “young” atmosphere.
JOB RESPONSIBILITIES
-Working with customers face to face
-Explaining products and options
-Helping them place orders
-Providing customer service
-No telemarketing & No door-to-door
JOB QUALIFICATIONS
-Prompt, reliable, and dependable
-Professional demeanor and appearance
-Enthusiastic and enjoys being a team player
-Also self-sufficient and able to work independently
-No prior experience necessary, but always a plus
PERKS
-Flexible schedules; students can interview now and start after finals.
-Customer sales/service training provided
-Competitive pay to start; NOT based on sales
-Opportunity to advance
-100 corporate scholarships awarded annually
Marketing AFLAC products and services to prospective business clients.
Enrolling employees of local businesses into AFLAC products.
Servicing business clients in the Baltimore Metropolitan area.
Complete training is provided to perform all job duties. Candidate must hold a valid drivers license, have positive work ethic, and ability to work independently.
Submit resume for consideration to:
Becky Tomsky Martin
btomsky@gmail.com
YOU MUST INDICATE THAT YOU ARE APPLYING FOR THE “ASA” JOB.
Primary Responsibilities:
• Call customers to remind them of their upcoming service appointments.
• Return calls of customers who are interested in setting up new appointments.
• Greet customers in a timely, friendly manner and obtains vehicle information.
• Assist Service Advisor in writing up customer's vehicle problems accurately and clearly on repair order.
Requirements:
• Superior customer service skills
• Outstanding communication skills
• Professional appearance and work ethic
• Great attitude with a high-energy personality
• Dealership experience is preferred
Required Education:
• High school diploma or the equivalent
• College degree is preferred
MileOne is an equal opportunity employer and we maintain a drug free work environment. MileOne's salaries and benefits are among the best in the business. They include 401k, medical and dental insurance, disability benefits, paid sick time, paid company holidays, job training programs, and paid vacations.
The ideal candidates will possess:
-Exceptional customer service skills.
-Excellent verbal skills, to effectively communicate.
-Strong knowledge of Microsoft Office products.
-The ability to work independently.
-Ability to type at lease 20–25 wpm.
-Previous customer service or call center experience preferred.
-Capability to multi-task and succeed within strict deadlines.
-Strong attention to detail and capacity to be highly organized.
Marketing products and services to prospective business clients. Presenting our Employee Benefit Enhancement Program. Servicing business clients in the Baltimore Metropolitan area. Preferred candidate will have two years of sales experience as well as ability to serve multiple clients. Complete training is provided to perform all job duties. Candidate must hold a valid drivers license, have positive work ethic, and ability to work independently. We will provide extensive training to those who come aboard to ensure their success and prosperity.
To apply, please submit a resume via email please put the position applying for in the subject line
Our customer's culture of excellence requires that specialists go above and beyond to reach higher standards, performing job duties that include:
• Providing world-class service to each and every customer
• Resolving customer inquiries through multiple contact channels, including phone and email
• Addressing and resolving customer inquiries to ensure first contact resolution
• Making every customer interaction count through a relationship building consultative servicing approach
• Identifying opportunities to make every customer interaction a successful result
• Providing exceptional customer support, guidance, and program knowledge
In Order To Be Considered For This Position You Must HAVE:
• REQUIRED: A Bachelors Degree
• REQUIRED: 1-2 years of experience working in a team based world-class retail, hospitality, or customer service call center environment
• REQUIRED: Solid knowledge of the Microsoft Office Suite including Excel
• REQUIRED: Availability during a few of the following schedules:
DAYS SHIFTS
Mon-Tues, Fri-Sat 11am-9:30pm
Mon-Tues, Fri-Sat 11am-9:30pm
Mon-Tues, Fri-Sat 9am-7:30pm
Mon-Tues, Fri-Sat 9am-7:30pm
Mon, Wed-Sat 9am-5:30pm
Mon-Tues,Thurs-Sat 9am-5:30pm
Mon, Wed-Sat 2:30pm-11pm
Mon, Wed-Sat 2:30pm-11pm
• Solid tact, poise, patience and professionalism
• The ability to communicate complex technical problems in “customer friendly” language
• The experience working in a high paced, ever changing environment
• Demonstrated ability in problem solving, and decision making
•The drive and dedication to do whatever it takes to ensure customer satisfaction
• Excellent verbal/written communication, telephone etiquette, and interpersonal skills
As a Kelly Services employee, you will receive:
• Competitive pay, with performance incentives via our exclusive Kudos program
• Voluntary health benefits such as medical, dental, vision, prescription drug coverage, short-term disability, and group life
• Weekly pay via direct deposit or Visa debit card options
If you are interested in this opportunity, please submit your resume by hitting APPLY NOW or send your resume to 3112@kellyservices.com.
Kelly Services, Inc. is a Fortune 500 company headquartered in Troy, Mich., providing employment to more than 700,000 employees annually, with skills including office services, accounting, engineering, information technology, law, science, marketing, light industrial, education, health care and home care.
Always celebrating diversity in the workplace and never an application fee!
Requirements:
* Education: Some college preferred.
* Minimum 2-3 years experience in Collections, Sales or Customer Service fields.
* Experience in the office equipment or technology industry highly preferred.
* Professional appearance and demeanor.
* Good team player.
* Excellent customer service skills.
* Must have outstanding communication skills, both written and verbal.
* Excellent organizational skills, strong telephone skills and good follow through are required.
* Must be proficient with MS Word, Excel, PowerPoint, Outlook, etc.
Primary responsibilities of a delivery driver include:
• Driving company vehicle to deliver automotive parts and supplies to customer's home or place of business.
• Collecting payment from customers and recording transaction on customer receipt and log book.
• Recording sales or delivery information on daily sales and/or delivery records on driver log and warehouse log.
• Placing new stock on shelves or racks.
• Placing returned product in designated area and/or shelf.
• Setting up merchandise and sales promotion displays or delivering sales promotion materials to customers.
Ideal Candidates must have:
• Knowledge of local area
• Attention to detail
• Problem solving ability
• Ability to work well under pressure
• Customer service skills.
• Valid drivers license and acceptable driving record.
• Auto parts experience a plus, but not required.
** CDL Not Required **
Performance Radiator offers:
• Competitive Wages
• 401-K
• Health insurance
• Paid Vacation/Holidays
• Casual work environment
• Opportunities for advancement
Qualifications/Necessary Skills:
• Attention to Detail - Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; concentrate on routine work details and organize and maintain a system of records.
• Business Acumen and interpret complex information; talk with customers or clients; listens well.
• Conflict Management - Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.
• Decision Making & Problem Solving - Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.
• Influence and Persuasion - Able to convince others in both positive and negative circumstances; use tact when expressing ideas or options; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections successfully.
• Integrity - Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly.
• Teamwork - Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary' support group decisions and solicit options from coworkers; display team spirit.
• Planning, Prioritizing & Goal Setting - Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.
• Relationship Management - Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
Other Requirements:
• 5+ years experience in account management/inside sales.
• Experience in telephone sales or business development with proven track record of achieving revenue quota.
• Experience selling a technical solution to an IT and business solutions audience.
• Knowledge of business organizational structures.
• Ability to foster team orientation with counterparts.
• Experience in company where sales training has been provided.
• Success in highly-automated telebusiness environment, including CRM/SFA usage.
• Ability to speak articulately and credible ; communication skills which foster customer satisfaction.
If you are interested in joining a wonderful company with a great team, please forward your resume and salary requirements to the above email address.
* Placing calls to individuals to complete a follow up survey regarding their recent hospital stay.
* Updating the database to show correspondence and progress with various projects.
* Scheduling service visits when needed
* Working on various projects as directed by the manager.
Requirements
* Excellent verbal and written communication skills.
* MUST HAVE: prior customer service experience.
* Stable work history, no job hoppers!
* Experience with MS Office & Windows.
* Must be able to work a minimum of 20 hours/week. Hours are 6:00pm-11:00pm
NOTE: Must be available to work on either Fri or Sat
BEAR CONCEPTS is the leading marketing and advertising firm in Maryland. We have recently expanded and are looking to fill entry level positions in management, marketing, advertising, sales and public relations. We are focusing on building our Home Improvement Division. Some of the nation’s leading home remodeling companies have hired us to increase consumer awareness and generate leads to build their customer base.
We are looking for the right people to lead in expanding and growing this division. The right candidate will be self-motivated, have natural leadership abilities, and be career-oriented.
Campaign development including coordination, analysis, and continual monitoring for progress
Contribute to the growth and performance of the division
Train and develop new marketing professionals
Stay on top of changes in the marketing environment to best serve the objective of the client and adjusting plans accordingly
Manage and develop promotions and materials
We are a small, growing, local, Baltimore based, family owned, Office Coffee Service company.
I Am looking for a person that can go out and make sales calls, cold calls, work the phones. Bring in new customers. We need some new accounts.
Open to different arrangement of pay. Salary, commission, independent rep. full or Part time. We can work it out. We need new accounts.
This is in the general Baltimore region.
Please do not put attachments on an email, I will not download them.
Thanks.
Position Profile Team Member
********** ***********
************Conducting interviews on Saturday November 14th by appointment only!!!*************
********** ************
Profile:
The Infoplace USA® Team Member primary role is to ensure that every customer visiting the service Booth receives the highest quality services available.
Duties:
Provide information concerning mall gift card
Process gift card transactions
Assist customers with various ancillary purchases
Qualifications:
Strong customer service orientation
Outstanding communication skills
Professional appearance and presence
Ability to work within a team environment
Strong work ethic
PC knowledge (Word, Excel etc.)
Select the Position Profile below for a brief description of the specific job opening.
*****Must be able to work a flexible schedule and Weekends******. *** Must have your own transportation********
Please forward your resume in a Word doc attachment. Please include mall location
e4e Business Solutions is an inbound call center, located in Hunt Valley, MD, providing technical and customer support to end users of a variety of technology and consumer-related products. We have immediate openings for Customer Service Representatives.
Customer Service Representatives respond to inbound phone calls and emails from end users of our client's product lines. This involves researching solutions in an on-line knowledge base and providing resolutions to billing and product-related issues. The Representative will routinely handle ticket creation and routing, customer entitlement, and conflict resolution related to billing and product problems. The Representative is accountable for customer satisfaction by achieving certain prescribed, measurable performance goals on a daily basis.
Applicants must be available to start by Monday, December 7th and must be available Monday - Friday, 8:00 AM - 12:00 AM and Saturday and Sunday, 8:00 AM - 8:00 PM. All applicants MUST be available to work through this holiday season without needing time off (including December 25th and January 1st). Any employee working on a holiday will be paid double time. This is a full-time, 40 hours/week position.
At minimum, you should have...
* High school diploma or equivalent
* Customer service experience (experience in billing related customer service position highly preferred)
* Ability to type 30 WPM
* Familiarity with most common Internet browsers
* Familiarity with popular social networking sites and related tools
* Strong customer service skills, including the ability to empathize and prioritize customer issues
* Excellent oral and written communication skills
* Aptitude to listen to caller’s description of problem; interpret, summarize and document interaction
* Ability to express information in customer focused terms
* Strong interpersonal skills, ability to establish and maintain effective working relationships
* Ability to handle stressful situations and bond professionally with irate and/or extremely agitated customers
* Time management and schedule adherence skills
* Ability to use either Macintosh or Windows OS desktop computer systems and basic office applications, and navigate between applications
$11.00/hour to start + monthly performance bonus
e4e is a casual and fun work environment. Wear jeans or whatever you are comfortable in.
Benefits include 15 days paid time off per year, 401(k), medical, dental and vision insurance, and company paid Life and disability insurance.
Must be able to work in a fast paced environment and multi-task
Need experience with computer applications such as Micorsoft Word, Excel, Outlook, and some Access
Must possess good reading/writing skills
Job Duties Include:
*Greet customers
*Answer telephones
*Schedule customer appointments
*Follow up calls to customers
*Typing
*Filing
Training will be provided
This is a part time position
Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts
Provide thorough, efficient, and accurate account updates on computer files for each call made
Demonstrate effective skiptracing techniques by locating debtor home phone number, address, and/or place of employment and process accounts for legal action
Counsel delinquent account debtors to assist in finding funds to meet debt obligations
Provide feedback to management concerning possible problems or areas of improvement
Make recommendations to implement improved processes
Perform other duties as assigned by management
Qualifications
High School Diploma or General Education Degree (GED) certificate
Previous collections experience preferred
Knowledge of Fair Debt Collection Practices Act (FDCPA) guidelines preferred
Basic computer skills
Excellent interpersonal, written and oral communication skills
Ability to work in a team fostered environment
Ability to work in multi-tasked environment
Ability to prioritize and organize work
Ability to adapt to a flexible schedule
Work Environment
Office environment
Ability to lift and/or move 20 pounds
We offer a competitive salary and comprehensive benefits package, paid time off and a 401 (k) plan.
Two years of college and/or 3-4 years of related experience. Strong technical aptitude and ability and desire to learn and understand new technology. Must be flexible to accommodate customer’s needs and case management requirements requiring above average courtesy, patience, and professionalism. Candidate bi-lingual in Spanish is desired.
We offer comprehensive benefit package health, dental, vision, flexible spending accounts, tuition assistance, matching 401(k), and much more.
Seeking: Experienced ONE-CALL-CLOSED Sales Professional
Product: High-end Roofing Installation/contracting services, as well as Siding, Windows, Gutters, Sunrooms, and doors.
Are you ready to earn between 67,234 and 157,877 a year as a professional commissioned sales consultant?
Who are you?
- Are you motivated and hungry to succeed?
- Are you ready to do what it takes to be successful?
- Are you ready to keep learning?
- That you’re not afraid of heights
- That you believe in dealing with something until it is complete/accomplished
- That you believe that no sale is dead until they purchased from someone else!
- That every sale is yours to have or to loose
- Experienced in HOME IMPROVEMENT SALES
- Have or Can get your salesman’s license
- Note: Those having a license already will get considered first but talent matters.
Required:
- Generally good driving record
- Must get on roofs occasionally
- Must have general to specific roofing knowledge
- Must be able to obtain your salesman’s license – No criminal record
Contact:
SCOTT
Phone: 410-808-5182
Please say: Home Improvement Sales as I have several positions up.
Marriott seeks talented people to join their staff!
At Marriott, you define what success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong.
FORTUNE magazine recognized Marriott International as one of the “100 Best Companies to Work For”, for the twelfth consecutive year.
Renaissance Baltimore Harborplace Hotel is currently accepting applications for the following position:
Guest Service Aide - AM/PM
Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors. Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Upon entering the application website, search for openings by Zip Code. Then click Submit. Click the "View Open Positions and Apply" link to be taken to a list of departments with open positions. On the department page, select the appropriate department and then the open positions in that department will appear. From there, click "Apply Now" and begin filling out the entire application until you receive a message indicating your completion.
Excellent benefits package:
Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.
Requirements:
-Experience operating a switchboard.
-Professional in manner and appearance.
-Basic Computer Skills.
-Ability to pass background check and drug screen.
-Reliable transportation.
Shift: 8:30AM-4:30PM
If interested please send a resume with contact information you can be reached OR apply in person at:
Marketing AFLAC products and services to prospective business clients.
Enrolling employees of local businesses into AFLAC products.
Servicing business clients in the Baltimore Metropolitan area.
Complete training is provided to perform all job duties. Candidate must hold a valid drivers license, have positive work ethic, and ability to work independently.
Submit resume for consideration to:
Becky Tomsky Martin
beckymartin25@yahoo.com
Our customer's culture of excellence requires that specialists go above and beyond to reach higher standards, performing job duties that include:
• Providing world-class service to each and every customer
• Resolving customer inquiries through multiple contact channels, including phone and email
• Addressing and resolving customer inquiries to ensure first contact resolution
• Making every customer interaction count through a relationship building consultative servicing approach
• Identifying opportunities to make every customer interaction a successful result
• Providing exceptional customer support, guidance, and program knowledge
In Order To Be Considered For This Position You Must HAVE:
• REQUIRED: A Bachelors Degree
• REQUIRED: 1-2 years of experience working in a team based world-class retail, hospitality, or customer service call center environment
• REQUIRED: Solid knowledge of the Microsoft Office Suite including Excel
• Solid tact, poise, patience and professionalism
• The ability to communicate complex technical problems in “customer friendly” language
• The experience working in a high paced, ever changing environment
• Demonstrated ability in problem solving, and decision making
•The drive and dedication to do whatever it takes to ensure customer satisfaction
• Excellent verbal/written communication, telephone etiquette, and interpersonal skills
As a Kelly Services employee, you will receive:
• Competitive pay, with performance incentives via our exclusive Kudos program
• Voluntary health benefits such as medical, dental, vision, prescription drug coverage, short-term disability, and group life
• Weekly pay via direct deposit or Visa debit card options
Shepard Exposition Services is seeking a Customer Service Representative in the Baltimore branch. This individual will be responsible for updating exhibitor lists, processing customer orders and inquiries, and managing exhibitor invoicing on show site. Additional duties may include selling Shepard Logistics and serving as a concierge on select shows.
Key Responsibilities:
§ Enter and update Exhibitor lists
§ Process customer orders and inquiries
§ Contact customers regarding problems with orders/payments
§ Perform all show site service desk functions: arrange and maintain a neat service desk, process onsite orders, accurate and timely invoicing, payment collection, and additional outbound services.
Minimum Skills and Requirements:
§ Excellent Communication Skills
§ Organized and Detail Oriented
§ Self-Motivated
§ Proficient in operating standard office equipment and software including Microsoft Outlook, Word, and Excel
§ Some college or two years experience in customer service preferred
Requirements for this position include at least 75% travel, a driving record in good standing, lifting, and average mechanical ability. We provide transportation expenses, tools and equipment necessary for the position.
Daily responsibilities include:
• Responding to inquiries received via phone, fax, e-mail and mail.
• Processing publication/information requests via fax, e-mail and mail.
• Logging inquiries in a database for tracking
Required skill: Bilingual (Spanish) is required
• Candidates must possess excellent customer service skills including strong interpersonal and communications skills.
• Ability to follow scripted responses and protocols.
• Ability to use MS Office applications (Access, Excel, Outlook and Word).
• Ability to multi-task, work under pressure and adhere to deadlines
• Good people skills, attention to detail, professional demeanor, maturity.
• Administrative and/or customer service experience.
• Call centre expereince is must and health care experience is a plus.
• Ability to work within a team setting
Degree Not Required for This Job 1-2 yrs experience
Skill Set Absolutely required:
• Extremely Strong and Clear Verbal Communications Skills
• Excellent Customer Service Skill – Dealing with difficult people
• Able to think fast and react fast verbally to individuals
• Reasonable to Strong Organizational skills
• Task Focuses
Location: This position will mostly be performed from your home and occasionally our Baltimore office.
Technology & Work Conditions
• You must have DSL, CABLE Internet, or Fios
• You must have a computer
• You need to have a disturbance free work area where background sounds will not make you sound less professional then you are.
Pay: Will be based on Experience, position, and can be performed as employee or subcontractor.
Hours Desired:
Mon-Thursday 4pm to 8:30pm Sunday 6:30 to 8:30
Occasional and during training late afternoon hours in Baltimore. 2-4 potential
Personality Type:
- You should be a person who LOVES the Phone
- Who can be “come alive” on the phone
- Wouldn’t typically take rejection personally by phone
- Has a bit of “marketing or sales” ability about your personality.
(There is no direct selling involves but we find these traits help in working with people to set appointments and pre-sell for the sales people.)
If Interested ( CALL ) leave a voice mail message as 99.999% of this job is based on your ability to verbally communicate. Your first interview is how well you speak and leave me a message:
Requirements:
-Experience operating a switchboard.
-Professional in manner and appearance.
-Basic Computer Skills.
-Ability to pass background check and drug screen.
-Reliable transportation.
Shift: 8:30AM-4:30PM
If interested please send a resume with contact information you can be reached OR apply in person at:
If you are bored with your current position, come challenge yourself at Distinctive Solutions! We are looking for candidates that want growth, stability, a challenge, and constant change.
Stop doing the same thing EVERYDAY! Come work in an ever changing environment where we want you to think outside the box. Stop looking for work while you are at work - Start a career in an industry that promotes growth and creativity!
Our Account Representatives start out at the Entry-level position where they can learn our strong foundations to become a Manager.
This is an entry level sales position. Successful candidates can grow to management.
The Account Representatives we are seeking have excellent communication skills, have fantastic relationship building abilities, and have natural leadership qualities.
The responsibilities of the Account Representative position would include professional presentations, consulting small to medium size businesses, campaign management, implementing sales techniques, and marketing drills. Training is provided so an Account Executive can advance to a Management position.
The Account Representatives we are seeking have excellent communication skills, have fantastic relationship building abilities, and have natural leadership qualities. The responsibilities of the Account Representative position would include professional presentations, consulting small to medium size businesses, campaign management, implementing sales techniques, and marketing drills. Training is provided so an Account Executive can advance to a Management position.
NO DAY IS EVER THE SAME! MEET NEW PEOPLE DAILY AND WORK WITH A TEAM OF PEOPLE THAT ALL WANT YOU TO SUCCEED!
Job Requirements
*Must have college degree or equivalent industry experience
*Excellent people skills
*Must be creative and ready to think outside the box
*Must be looking for a challenge
*Organizational and negotiating communication skills are needed
*Must have a desire to advance within the company structure
*Must want to advance
*Candidate should expect and be able to work with others as a group and/or independently
We will provide:
*One on one training with an emphasis on management
*An upbeat, professional, and positive work environment is offered
*A great support staff to keep you informed and supplied with necessary tools to advance
*Travel Opportunities Available
*Benefits
To apply for this position:
Please email us at info@dsbaltimore.com When sending an email, cut and paste your resume document into an email message and make sure to include contact information.
Qualifications/Competencies
• Excellent customer interaction skills
• Ability to multi-task
• Excellent communication and interpersonal skills
• Professional demeanor and demonstrated ability to establish rapport
and build relationships over the phone as well as face to face.
• Microsoft Office proficiency
• Strong business writing skills
• Familiarity with computerized order management systems is a definite
plus
• Strong time management and organizational skills
• Ability to work overtime as needed
Education and Experience
HS Diploma and a minimum of 6 month previous customer service experience or
a combination of education and experience.
Profile:
The Infoplace USA® Team Leader primary role is to ensure that every customer visiting the Customer Service Booth receives the highest quality services available.
The Team Leader must be a constant role model for all employees and have the ability to inspire respect and creativity through enthusiasm and by maintaining a professional working environment. The Team Leader must be knowledgeable as well as perform the required duties of the employees.
Duties:
· Communicate effectively with mall management
· Sell gift cards
Qualifications:
· Strong customer service orientation
· Business management skills (scheduling, cash management, inventory control and reporting)
· Computer skills (Excel, Word beneficial)
· Ability to lead and inspire others
· Effective coaching ability
· Outstanding communication skills
· Professional appearance and presence
*****Must be able to work a flexible schedule and Weekends******. *** Must have your own transportation********
Please forward your resume in a Word doc attachment. Please include mall location